Privacy Policy

Name: Complete Marketing Consulting
Address: Wellington Ave, Christchurch, BH23 4HL
Phone Number: 07745 167 676
E-mail: info@completemarketingconsulting.co.uk
Effective date: 20/08/2025

The type of personal information we collect

We currently collect and process the following information:

• Personal identifiers, contacts and characteristics (for example, name, telephone number and email address)
• Business task related details, like challenges, solution request and requirements – this is by taking notes from meetings and Teams calls.
• Non-Personal Information: We may automatically collect non-personal information about your visit to our Website, including your IP address, browser type, device information, operating system, and browsing behaviour. This information is used to analyse trends, administer the Website, and gather demographic information about our user base as a whole.

How we get the personal information and why we have it

Your personal information is provided to us directly by you, via phone, or email for one of the following reasons:

• To communicate with you, respond to your inquiries, and provide customer support.
• To process and fulfil your orders and requests.
• To protect our rights, prevent fraud, and ensure the security of our Website and users.

We won’t share this information with any other organisations or individuals.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing and keeping this information is: We have a contractual obligation and a legal obligation.

How we store your personal information

We will hold your personal and sensitive data for seven years. This is required for insurance purposes. We make sure that all digital data (phone numbers and email addresses) are password protected.
We will not pass on your personal information to any third party, it is purely kept for use by Complete Marketing Consulting only.
You have the right to request access to any personal data held by us and the right to complain to the ICO (Information Commissioners Office) if you think there is a problem with the way we are handling your data. The ICO’s helpline is 0303 123 1113.

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at info@completemarketingconsulting.co.uk, 07745 167 676 or Wellington Ave, Christchurch, BH23 4HL if you wish to make a request.